WE'RE HERE TO HELP
PLEDGE DRIVE SUPPORT
Seasonal opportunity taking incoming pledge drive calls for PBS, NPR, Wounded Warrior Project, St. Jude, ASPCA, and various other non-profit agencies. You will take calls from persons who have already decided to call in a donation.
As an agent, you will provide the following tasks:
Read script verbatim.
Assist callers with information about and making their donation to their chosen non-profit agency.
Provide outstanding customer service.
Enter customer and pledge information correctly.
Computer Equipment Requirements:
Windows based PC with anti-malware security.
2 GB minimum RAM.
CPU (Intel or AMD) 2 GHz processor (or equivalent).
Monitor resolution of 1280 x 720 (720p) or greater.
Internet Explorer 10 or higher.
Internet speed with a minimum bandwidth of 512k upload and 1.5 mbps download (or greater).
No telephone line required!
Company hours of operation (subject to change based on client needs):
The busiest Pledge Drives usually occur in January, March, June, August, October, November and December.
Some of our clients require support 24 hours a day, 7 days a week, 365 days a year.